While motorists in South Africa can be grateful for petrol pump attendants who typically refill our cars, they are encouraged to be cautious of the type of fuel used. Barend Smit, marketing director of MotorHappy, warns motorists to make it their responsibility in ensuring their cars are refilled with the right fuel.
“It remains the responsibility of the motorist to remain vigilant and aware while the petrol attendant carries out their duties. Most petrol attendants excel in their service, but mistakes are always a possibility. As a motorist, be cautious, and double check the fuel type to ensure a trouble-free refuelling experience,” said Smit. He provided some hints to take to minimise the damage and the cost if the wrong type of fuel is put in your car.
“First and foremost, do not panic. It is an easy mistake to make and there are solutions. Secondly, do not start your engine because this could lead to severe damage,” said Smith. He recommends the following steps:
Push your car to a safe location within the petrol station, if possible. Call the Automobile Association (AA) on 0861-000-234 for assistance. Alternatively, your service plan provider, your insurer, or your tracker might offer roadside assistance. Contact your provider, and they will send a team to assess the situation.
“It is important to have a professional handle the situation, to avoid costly mistakes. Your mechanic will drain the vehicle’s tank and clean the fuel system to prevent damage to your engine. The fuel filter will also have to be replaced, ensuring that any remnants of the incorrect fuel are removed from the system.”
“Once the tank has been emptied and the fuel filter is replaced, fill the tank with the correct fuel, start the car and let it run for a few minutes. Listen for any unusual noises or engine misfires. If you notice anything unusual, let your mechanic check the car immediately,” said Smit.
To prevent this mistake from happening, he advices vehicle owners to always pay attention when refuelling their vehicle, even if a petrol attendant is doing it.
“It is also a good idea to label the fuel cap with a sticker indicating the correct type of fuel. Putting the wrong fuel in your car is an inconvenient mistake, but it is manageable. Follow the steps outlined above and seek professional assistance to minimise the damage,” said Smit.
